Aethon TUGvsBear Robotics Servi
For large teaching hospitals (200+ beds) routing medications, linens, and lab specimens 24/7 to reduce manual delivery workload, TUG is easier to deploy today — Servi is the longer bet on capability.
TUG
2 wins
Servi
0 wins
Category breakdown
Deploy & operate
Readiness, uptime, navigation & connectivity
- 95Deployment readiness88
- 60Maintenance confidence60
- Vision-led navigation (estimated)NavigationVision-led navigation (estimated)
- Wi-Fi / cloud fleet management (estimated)ConnectivityWi-Fi / cloud fleet management (estimated)
Cost & ROI
Price accessibility and ROI clarity
- 34Price accessibility84
- 90ROI clarity82
Capability
Payload, speed, runtime & labor replacement
- 85Labor replacement72
- 453.6 kg (1,000 lbs for TUG T3)Payload66 lb (standard Servi); 88 lb (Servi Plus)
- 1 m/s (3.6 km/h)Speed0.1 to 1.2 m/s
- 24 hours intermittent chargingBattery8–12 hours average; 4–5 hours full recharge; quick charge 1–2 hours for 4–6 hours runtime
Fit & future
Environment fit, footprint & long-term upside
- 90Environment fit85
- 75Future potential80
- 1,160 × 570 × 1,220 mm (length × width × height)FootprintStandard Servi: 445 × 430 × 1,046 mm (17.5" × 17" × 41"); Servi Plus: 533 × 584 × 1,219 mm (21" × 23" × 48")
TUG · Best for
Large teaching hospitals (200+ beds) routing medications, linens, and lab specimens 24/7 to reduce manual delivery workload
Servi · Best for
High-volume casual dining: Taiwan Red Lantern restaurant uses 9 robots, achieving 1,173 daily deliveries and 60,302 meters moved.
Final judgment
If immediate deployment is the priority, choose TUG. If the goal is to be ready when Servi's capabilities mature, track it.

